Customer Service: Return Policy

Return Policy

We hope you love what you ordered, but if not, you can return the merchandise within 14 days. Choker Boutique is 100% committed to Customer Satisfaction! We’ll gladly accept returns of new, unused items in their original condition, including all tags and other item packaging.

Return Policy:

Returns will be accepted within:

      • 14 days from date shipped

    We want you to be satisfied and happy with your purchase. Choker Boutique accepts returns within 14 days of shipment. Please note the following for all returns:

    • Merchandise must be unworn, unaltered and undamaged with original tags intact.
    • A Return Authorization Number is required to return online purchases by mail.

    In Addition to the above Return Policy Guidelines please note the following:

    • Email: support@chokerboutique.com (subject line: RMA) or call 1 (866) 302-1291
      to obtain a Return Authorization Number within 14 days of the shipment date. 
    • Enclose the RMA form and/or Return Authorization Number with your returned merchandise. We recommend you insure the package and obtain a method of tracking. Return shipping costs will not be refunded.
    • Return Address: Please return merchandise with your RMA # to P.O. Box 5843 Paterson, NJ, 07509 (Attn: Returns). 
    • Purchases that meet the above return policy guidelines will be refunded back to the original method of payment. 
    • Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.

    If you receive an incorrect item, damaged or defective merchandise, please contact chokerboutique.com Customer Support immediately by calling 1 (866) 302-1291, or emailing support@chokerboutique.com upon receiving the item.

    To cancel an order, please contact Choker Boutique as soon as possible. If your order has not yet shipped, we will issue you a refund immediately. If your order has shipped, we will issue a refund as soon as we have received the item(s) back in our possession.

    Note: All refund recipients will receive an email confirmation for their records.

    *ALL CLEARANCE AND SALE ITEMS ARE FINAL.

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    Choker Necklace Size Chart

    *Chokers with an extension chain are adjustable up to the length of the chain. (Extension chains range from 2" to 6" inches)